Go-MMT Platform Listing Terms
Effective Date: December
Definitions: In these
listing terms and conditions:
“Hotel” shall refer to any individual hotel property located
in India. Such Hotel may be represented by the owner, or any other person duly
authorized by the owner.
“Go-MMT” shall refer collectively to MakeMyTrip (India)
Private Limited, a company registered under the Companies Act, 1956, with its
principal office at 19th Floor, Building No. 5, DLF Cyber City, Gurgaon, 122002
including its successors and assigns thereof; and Ibibo
Group Private Limited, a company registered under the Companies Act, 1956, with
its principal office at 19th Floor, Building No. 5, DLF Cyber City, Gurgaon,
122002 including its successors and assignees thereof.
Scope and Applicability:
This document contains the terms and conditions,
subject to which, a Hotel may list on the Go-MMT platform. The contents of this
policy may be updated by Go-MMT from time to time. Such updates shall be
applicable from the date such updated policy is made available on the
Platform. The policy forms part and
parcel of, and is to be read along with the Listing Agreement executed between
the hotel partner and Go-MMT. In the event of any conflict between this policy
and the terms and conditions of the Listing Agreement, the terms and conditions
of the policy shall prevail.
Any hotel may list itself on the Go-MMT platform at https://in.goibibo.com/accounts/login/?next=/ .
In addition to the criteria mentioned in the Listing Agreement,
and the Platform, a hotel must submit the following documents to be listed on
the Go-MMT Platform: Account
Number, Pan Card, Aadhar Number, GST Certificate and Address Proof.
The list of such documents may be subject to change
and shall be periodically updated on the platform. Go-MMT may, at its
discretion, verify any of the documents and other details submitted by the
Where a Hotel has been previously listed on the
platform as part of a hotel chain, franchise or group and seeks relisting as an
individual Hotel, Go-MMT reserves the right, but is under no obligation, to
seek a no-objection certificate from the relevant chain, franchise or group
prior to listing such Hotel.
Go-MMT may seek additional documents, representations,
warranties and/or may refuse listing where Go-MMT is of the reasonable belief
Such listing may adversely affect the safety and
security of its customers or may adversely impact customer experience of Go-MMT
Such listing is contrary to applicable law; or,
Such listing is fraudulent, malicious, mala fide or is
associated with any person or property that has been previously backlisted by
A hotel must agree to the terms and conditions of the
listing agreement, as updated from time to time, in order to proceed with
listing. The listing agreement shall be made available on the Go-MMTs hotel
supply Platform. Such listing agreement may be executed between Go-MMT and the
Any grievance in respect of any of the clauses of the
listing agreement may be raised at email@example.com.
It is clarified, and the platform shall communicate to
each hotel listed on the platform on the Effective Date of this policy at least
once, that any obligation on a hotel under the listing agreement to maintain
price and room availability parity obligations with respect to other OTAs is
waived until further communication, subject to the outcome of Go-MMT’s appeal.
Listing fee: The current listing fee for hotels
executing the standard listing agreement is around 20%. Any change in the
listing fee and its validity would be updated on the platform. The final
listing fee is also subject to the voluntary promotions, offers, schemes etc.
that Go-MMT may offer hotels from time to time.
Hotel Chains, Franchises,
Hotel chains, franchises, aggregators etc. differ
greatly. Consequently, the marketing, listing and promotional requirements
differ from those of individual Hotels and they have the ability to drive greater
efficiencies for Go-MMT as well as Go-MMT’s customers. Accordingly, the
universal application of the listing agreement and these listing terms may not
be appropriate for such hotel chains, groups and franchises. Accordingly, Hotel
chains, Franchises, Aggregators, etc. may, subject to mutual agreement with
Go-MMT, have a commercially negotiated agreement with Go-MMT. It is expressly
clarified that the non-execution of a commercially negotiated agreement does
not prevent access to the Go-MMT platform in any manner.
Go-MMT shall make reasonable commercial efforts to
reach a mutually negotiated agreement with any Hotel Chain, group and/or
franchise that expresses a desire to execute such a chain
hotels listing agreement, may reach out to Go-MMT at firstname.lastname@example.org. Each such
agreement shall be negotiated on a case-to-case basis provided that no such
agreement shall, in any manner, restrict the listing of any other Hotel, Chain,
Franchise, Aggregator, etc.
Listing Fee: The
listing fee will for such negotiated agreements is based on a variety of
criteria including value of the brand, occupancy rates, properties associated with the Hotel Chain
along with tenure, user demand, marketing spends, location, pricing,
promotions, amenities, available alternate properties in the given pricing and
amenities segment, quality experience, average customer rating, number of customer reviews, number of
customer ratings, availability and effectiveness of customer relationship
staff, period of association with Go-MMT etc.
Compliance with Applicable
In addition to the obligations under the Listing
Agreement, where required by applicable law, any authority, or where determined
appropriate by Go-MMT for any other reason, Go-MMT may request hotel to submit
any documents evidencing hotel’s compliance with applicable laws and
event of any conflict between these listing terms and conditions, and the
requirements of any applicable, law, regulation, license, authority or order,
the terms of such applicable law, regulation, license, authority or order shall
Any grievance in respect of these listing terms and
conditions, their application, or their contents may be raised with email@example.com.